Privacy policy

Pacific Tank Cleaning Services LLC
1463 Oleander Ave, Chula Vista, CA 91911
Email: ptcs_shop@outlook.com
Phone: (619) 235-0860

Last Updated: June 9, 2026

This Privacy Policy describes how Pacific Tank Cleaning Services LLC collects, uses, and protects your personal information when you visit or make a purchase from our Shopify store.

INFORMATION WE COLLECT
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the store, and how you interact with the store.

When you make a purchase or attempt to make a purchase through the store, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

HOW WE USE YOUR INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services in line with your preferences

SHARING YOUR INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the store.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, and share about you. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at ptcs_shop@outlook.com.

DO NOT TRACK
Please note that we do not alter our store's data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at ptcs_shop@outlook.com or by mail at the address above.